Fan Rewards
Use your Reward Points to redeem exclusive team perks. From meeting your heroes to winning match tickets, see how being an active fan pays off in our dedicated rewards section.
41 articles
What is a Reward Points Auction?
What do I need to be able to participate in the Auction?
Where can I find Reward Points Auctions?
How do Reward Points Auctions work?
How long do Reward Points Auctions last?
What happens if I am outbid?
Can I cancel my bid once it’s placed?
How will I know if I win a Reward Points Auction?
What types of Rewards are available?
How often are new Auctions available?
How can I increase my chances of winning?
What happens if I don’t receive notifications?
How do I know if I have successfully redeemed an item once I’ve won a Reward Point auction?
Why aren’t all matches available for redemption via Reward Points auctions?
Why do some banners display x1 and others x2?
How many tickets can I redeem?
What if I do not receive the link to confirm my order?
What happens when someone places a bid in the final minutes of a Reward Points Auction?
Why are my Reward Points being kept when I fail to provide details during the 48h window?
Why are products occasionally removed from Auctions?
Why do I need to stake Fan Tokens to access Rewards?
Why do I see that I need Fan Tokens for some rewards/auctions?
What if I don’t have enough tokens staked?
What is a "Reward Unit"?
What types of rewards count toward the cap?
What happens when I reach my Annual Rewards Redemption Cap?
Are there any other restrictions I should be aware of?
If I redeem an in-person reward in one calendar year but the event takes place in the following year, which year's Reward Units does it count toward?
Do parking passes count toward the 20 Reward Units annual limit?
If my redemption is cancelled, will it still count towards my Annual Rewards Redemption Cap?