KYC verification is required to comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. These checks are carried out by our third-party onramp providers when you attempt to top up your account.
If you encounter any issues during the verification process, please contact the support team of the selected provider directly, as Socios.com does not have access to your personal verification data.
If you were asked to provide verification documents but did not initiate a top-up, please contact us at [email protected].