If my redemption is cancelled, will it still count towards my Annual Rewards Redemption Cap?

Yes. Please note that all tickets and experiences won through auctions are deducted from your annual limit, even if the order is eventually cancelled. To avoid losing your allocation, we strongly recommend completing your redemption within the 48-hour window.
​If you encounter any technical issues during the redemption process, please contact our support team immediately within that timeframe. This allows us to assist you manually by adding the necessary information to complete your redemption order before the window expires.