Socios.com

Verify platform compatibility before moving your V2 Fan Tokens. Discover why checking for 18-decimal support on external wallets and exchanges is essential to prevent the permanent loss of your funds.

Where can I trade and store my V2 Fan Tokens?

Identify your options for upgrading Fan Tokens held on MetaMask or exchanges. See how to use our external portal, wait for exchange migrations, or transfer back to Socios.com for a…

How to upgrade Fan Tokens held outside the Socios.com Wallet?

Verify destination support before withdrawing Decimal Fan Tokens™. Avoid permanent loss by ensuring your target exchange or wallet (like MetaMask) supports 18-decimal precision and the new V2 contract addresses.

Can I send decimal Fan Tokens™ to third party wallets and exchanges?

Transfer your older 0-decimal Fan Tokens to the Socios.com Wallet with ease. See how our automated prompt guides you through the mandatory 18-decimal upgrade the moment you log in.

Can I still send non-decimal Fan Tokens™ to the Socios.com Wallet?

Understand the voting mechanics of the Decimal era. While fractional ownership is now possible, find out why polls still require whole Fan Tokens (e.g., 1, 2, or 3) to record…

Will I be able to vote with Decimal Fan Tokens™?

Yes, and with greater versatility and flexibility than before because decimal Fan Tokens™ enable fractional ownership.

Will I be able to trade  Decimal Fan Tokens™?

No. The minimum amount to stake will be 1 Fan Token.

Can I stake less than 1 Decimal Fan Token™?

Confirm your Fan Token™ upgrade without interrupting your stake. Discover why you don’t need to unstake your assets and how your Reward Points remain completely unaffected during the migration.

I’m staking Fan Tokens™. What do I need to do? Will Reward Points be affected?

Transition your non-decimal Fan Tokens to the new 18-decimal standard to unlock full app functionality. See why the upgrade is required for trading, voting in team polls, and accessing token-gated…

Can I still use non-decimal Fan Tokens on Socios.com?

Understand your options for non-decimal Fan Tokens. Learn how Socios.com keeps your assets accessible while giving you the flexibility to upgrade for free or move your tokens to a third-party…

Will I lose my non-decimal Fan Tokens if I don't upgrade?

Explore your options for the Fan Token™ upgrade. While moving to the decimal standard is required for in-app features, discover how you maintain the flexibility to either upgrade for free…

Do I have to upgrade? What happens if I don't upgrade?

Track the multi-phase transition starting in September 2025. See how your Fan Tokens™ will be upgraded in groups and why you may need to confirm the process more than once.

When will I need to upgrade?

What do I need to do?

Follow our straightforward guide to complete your transition to the 18-decimal standard. See how to navigate the multi-phase rollout starting September 2025 and confirm your upgrade in just a few taps.

The Upgrade Process

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.