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How to Top-Up Your Wallet (Buying CHZ)

Updated this week

Looking to add CHZ to your account? You can do this directly in the app using our integrated On-ramp solutions. These services allow you to convert your local FIAT currency (like EUR, GBP, or USD) into CHZ through trusted third-party providers.

Step-by-Step

  1. Go to your Wallet (bottom menu) and tap Top-Up.

  2. Enter the amount of FIAT currency you want to spend to preview how much CHZ you will get.

  3. Choose a provider (e.g., Banxa, MoonPay) and your preferred payment method (e.g., Credit Card, Bank Transfer, etc).

  4. Follow the provider's on-screen instructions to complete the purchase.

Important Notes

  • Processing time: It can take a few minutes for the transaction to process and for the CHZ to appear in your wallet.

  • Verification: First-time buyers may need to complete a quick identity check (KYC) with the provider.

  • Limits: Minimum deposit amounts vary based on the provider and payment method you choose.

Need more help? If your transaction is "Pending" or "Failed," please contact the support team of the specific provider (e.g., MoonPay or Banxa) directly, as they process the payment and hold the transaction records.

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